Before creating an account on Tivaji, please take a moment to read these terms. We've made every effort to explain everything in plain language rather than complex legal text. Your rights and responsibilities are both clearly laid out here.
Each user is permitted one account only. The information provided at registration must be accurate and kept up to date.
Deposits and withdrawals are handled transparently. Fast transactions via bKash, Nagad, and Rocket are guaranteed, though KYC verification is required.
Each bonus comes with specific wagering conditions. Misusing bonuses or claiming them across multiple accounts may result in the bonus being voided.
All games on Tivaji are powered by a certified RNG. No outcome can be manipulated — by the platform or by any player.
You are also responsible for keeping your account secure. Do not share your password, and report any suspicious login activity to support immediately.
Registration is strictly prohibited for anyone under 18. Tivaji supports responsible gaming and offers a self-exclusion option for those who need it.
By accessing the Tivaji platform, you are deemed to have agreed to these Terms & Conditions. This constitutes a legally binding agreement between you and Tivaji. If you do not agree with any part of these terms, please refrain from using the platform.
These terms apply to all Tivaji services, including the website, mobile app, game lobby, payment system, and customer support. Tivaji reserves the right to update these terms at any time and will notify users of any changes in a timely manner.
This Bengali version of the document has been prepared for the convenience of our users. In the event of any dispute, the original English version shall be considered the authoritative text.
A valid account is required to play on Tivaji. All details provided at registration — name, date of birth, mobile number, and email — must be accurate and truthful.
| Subject | Permitted | Not Permitted |
|---|---|---|
| Multiple Accounts | — | Prohibited |
| Account Sharing | — | Prohibited |
| Registering with false information | — | Prohibited |
| Updating Your Information | Permitted | — |
| Self-Account Closure | Permitted | — |
The minimum age to participate on Tivaji is 18. Registration or play by minors is strictly prohibited. Failure to provide proof of age during verification will result in account closure.
Important: If anyone opens or uses an account on behalf of a minor, all transactions on that account will be considered void.
Tivaji currently supports deposits and withdrawals via bKash, Nagad, and Rocket. The applicable rules for transactions are outlined below.
Tivaji will never initiate contact to ask for your bank details or mobile wallet information. Any such request should be treated as fraudulent.
Tivaji offers various bonuses from time to time. Each offer has its own terms, which are clearly stated on the offer page.
A wagering requirement means you must place bets totaling a specific multiple of your bonus amount before you can withdraw. For example, a ৳500 bonus with a 20x wagering requirement means you need to wager ৳10,000 in total. Not all games contribute equally toward wagering — slots typically count at 100%, while live table games may count at only 10–20%.
All game outcomes on Tivaji are determined by a certified Random Number Generator (RNG). No person or system can predict or alter these results in advance.
The KYC (Know Your Customer) process is mandatory for anti-money laundering purposes and platform security. Tivaji may request KYC verification at any time.
A clear photo of your National ID (NID) or passport
A selfie holding your ID
Proof of mobile wallet ownership (screenshot)
Large withdrawals may be delayed until KYC verification is complete. Submitting false or forged documents is a criminal offence and will result in immediate account closure.
The following actions are strictly prohibited on the Tivaji platform. Violations may result in account closure and forfeiture of your balance.
Tivaji may temporarily suspend or permanently close any account under the following circumstances — without prior notice.
If you believe your account was closed unfairly, please contact support. A fair resolution will be provided following a proper investigation.
Tivaji keeps your personal information secure and never sells it to third parties. For full details on how your data is used, please visit our Privacy Policy page.
If you have a dispute with Tivaji, please contact our support team first. Most issues are resolved within 24–48 hours.
Send a description of the issue via live chat or email.
Include the transaction ID or game round number.
The support team will investigate and get back to you with a resolution.
If you are not satisfied with the resolution, you may request a second-level review.
Tivaji may update these Terms & Conditions at any time. Users will be notified of any changes via email or in-app notification. Continued use of the platform after such changes constitutes acceptance of the updated terms.
The date of the latest update is always displayed at the top of this page. For any questions about changes, contact us at support@tivaji.net.
Contact us: support@tivaji.net — our support team is available 24/7, seven days a week.